Last updated: 02-Nov-2023
Collection and Use of User Data
We only collect user data necessary for providing and improving our services. The information we collect may include:
- Personal information such as your name, email address, and phone number
- Non-personal information such as device information, log data, and location information
- Information you provide through communication channels, surveys, and feedback
We use this data for the following purposes:
- Providing and maintaining our services
- Enabling user support and communication
- Analyzing and improving the performance and usability of our services
- Complying with applicable laws and regulations
Data Security Measures
We implement technical and organizational measures to ensure the security and integrity of your data. These precautions include encryption, regular security assessments, access controls, and training of our staff. Despite our efforts, please note that no security measure is completely foolproof, and we cannot guarantee the absolute security of your data.
Data Storage and Retention
Access, Correction, Deletion, and Objection to Processing
As a user, you have certain rights concerning your personal data. Subject to the legal requirements and limitations, you have the right to:
- Access and obtain a copy of your personal data we hold
- Update or correct any inaccurate or incomplete personal data we hold
- Request the deletion or restriction of your personal data under certain circumstances
- Object to the processing of your personal data for direct marketing purposes
To exercise these rights, please send a written request to [email protected]. Additionally, users in the European Economic Area (EEA) have the right to lodge a complaint with a supervisory authority if they believe there has been a violation of applicable data protection laws.
Third-Party Data Sharing
We do not sell, trade, or transfer user data to third parties for marketing purposes. However, we may share user data with trusted service providers who assist us in providing our services or supporting our operations. These service providers are bound by contractual obligations to safeguard your data and are prohibited from using it for any other purpose.
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